eBay is a great, user-friendly platform for internet users looking to start a lucrative side hustle in the eCommerce business. Whether you have unused items lying around your house or create your own products, eBay has auction categories available to every type of seller to thrive on the site.
As with anything, however, there are occasional problems with listings. Items can break or become unavailable for other reasons. In these situations, sellers will need to delete listings and forfeit any listing fees that they paid to set up the auction.
While this may not be the ideal outcome for anyone involved, there are situations in which deleting listings is necessary. If this happens, there is no need to worry. In this article, we will explain how to remove an item listing from eBay.
When You Can Delete an eBay Listing
While fixed-price listings may be deleted at the seller’s discretion, there are more specific guidelines in place for deleting auction-style listings. Auction style listings may be deleted if there are no bids on the item yet.
Additionally, they may be deleted if there are bids on the item and you feel comfortable selling the item outright to the highest bidder. Finally, auction-style listings may be deleted if there are bids on the item and you are not willing to sell to the highest bidder only if there are at least twelve hours remaining in the listing.
This option has the highest risk for disappointing potential customers and also comes with a fee, so it is not recommended. To learn more about avoiding fees and increasing profit margins on eBay, check out Mallory Peek’s article “How Much Does It Cost to Sell on eBay: The Number One Guide!” on the Subivi Times. If you do not meet these criteria, you may contact bidders for the item, explain the situation, and politely ask them to retract their bids.
The graphic below gives a good visual aid for understanding scenarios in which sellers may cancel buyers’ bids.27
Source: The Balance Small Business
When Not to Delete an eBay Listing
It should be noted that deleting a listing means that you will have to forfeit any listing fees paid toward the item. Therefore, this feature should be used sparingly and should not be used to merely revise a current listing. Deleting a listing also runs the risk of disappointing potential buyers, so it is highly encouraged that sellers do everything in their power to minimize listing deletions.
Additionally, there are certain situations in which a seller is not permitted to delete a listing. A seller may not end a listing if there are fewer than twelve hours remaining in the auction and they have received bids on the item but do not wish to sell the item at the price of the highest bid. Likewise, a listing cannot be deleted if the seller has received bids on the item but none that match the reserve price.
How to Delete a Listing on eBay
If you are looking to delete a listing on eBay, the first thing you will need to do is log in to your account and open the drop-down menu that appears when you hold your cursor over the My eBay hyperlink. From this drop-down menu, select the Selling option.
At this point, you will be presented with a list of items for which you have active listings. Once you have located the item that you are looking to delete the listing for, select the more actions drop-down menu to the right of the listing and click the end item option.
You will be prompted to select a reason for ending the listing from a list of four pre-selected reasons. These reasons include the item no longer being available for sale, an error in the listing details, an error in the starting bid or reserve price or the item being damaged or lost. Once you have done so, click end my listing to delete the listing from eBay.
All in all, ending listings on eBay is not a desirable outcome for your business, but it does occasionally need to be done. It is important to keep in mind, however, that ending listings frequently can result in punitive action toward your account, so try to use this power sparingly if possible.